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Work & Price Structures

My consulting philosophy is that it is better for a client to reach their own conclusions about legal market strategy and management, guided by my recommendations and solutions.

Clients recognize that I am passionate about my work, and derive satisfaction from helping them achieve transformational results.

Global clients include premier law firms and legal service companies.

I am engaged by Managing Partners, Founding Partners, Chief Marketing Officers, Chief Client Officers, Practice/Industry Leaders, and Senior Partners at law firms; and Chief Executive Officers and Founders of legal service companies.

I don’t do “filler” work. Neither do I pitch. As a consummate professional, I invest in mutually selective and respectful relationships that matter to a client and myself. I have written and presented extensively on this approach, counsel clients accordingly, and follow my own advice.

Because it works. Over 90 per cent of my engagements are with repeat clients, or referrals from clients and contacts.

Work Structures

My consulting work is project and term-based to help solve specific problems that result in transformative impact.

My advisory work is open-structured to leverage my subject matter expertise and help achieve long-term strategic objectives.

In both instances, I collaborate with clients to:

  • Spark progressive thinking to generate unique strategic objectives and creative ideas that result in smart, sustainable business.
  • Provide customized strategies, solutions, development paths, and tailored tactics.
  • Explore pros, cons, risks, and costs of options.
  • Suggest various forms of information collection, analysis, and collaboration.
  • Decide on a sensible and cohesive course of action.
  • Develop and execute a work plan or advise on solutions to achieve measurable outcomes that deliver ongoing value.

Price Structures

Price is based on the value of the outcome a client receives. Pricing is backed by my expertise, experience, industry knowledge, contacts, brand, and intellectual property.

I provide a range of price structures and options, including:

  • Solution pricing for consulting work that reflects the importance of the outcome to a client’s overall business objectives and ensures that resulting value exceeds investment.
  • Pricing can be structured as a fixed fee, flat fee, retainer, and/or project-based arrangement.
  • A blend of solution pricing and barely tolerated hourly fees may be considered depending on scope of work.
  • Advisory engagements are solution-priced with either a fixed or flat fee secured by payment in advance.
  • Initial cursory consultations of 15-minutes are complimentary.
  • In-depth consultations of one hour or more are secured by e-transfer payment in advance.

Confidentiality

Confidentiality for clients, prospective clients, and non-clients is of paramount importance with all business kept strictly confidential before, during and after an engagement.

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Heather Suttie 

Legal Market Strategy and Management Consulting

+1 416.964.9607
heather@heathersuttie.ca
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