Insights

Managing the Client Connection Challenge

Now more than ever, good client management works hand-in-glove with cultivating a vibrant practice – and requires diligent execution on savvy business development techniques. Done right, business development leads to client management….

The Solo/Small Advantage

Where Do We Go From Here? Thriving Within a Rapidly Changing Legal Market. I will present Where Do We Go From Here? Thriving Within a Rapidly Changing Legal Market at the 15th…

Where Do We Go From Here: Solo and Small Law Firm Webinar

Thriving in a Post-Pandemic Legal Market. Response to the global pandemic has proven false the notion that change is difficult and slow. When push comes to shove, change happens easily and fast….

Recreating the Legal Ecosystem

How investing in client experience strengthens the legal marketplace. This is the year when legal service providers with moxie will take huge steps to advance their market position by investing in clients…

Legal Market Positioning is Key to Building Back Strong

While the pandemic’s first year slammed the world for the worst, it’s upending the legal services market for the better. A one-of-one legal market position leverages two key factors: brand differentiation and market…

Legal Tech to the Rescue: CBA National Magazine

The legal industry has shown it can adapt to disruption. But it has further to go in partnering with alternative service providers. By Julie Sobowale – CBA National Magazine The article, published…

Being Superhuman

How character, trust and faith win hearts, minds and legal market share. “If we’ve learned anything from this pandemic, it’s that we’ve had to shed our professional armour and get real,” said…

Our Future is Forward

As we look forward to 2021, my top 10 think pieces from 2020. Thank you for taking an interest in my work, thoughts and analyses over a year that has been tremendously…

Positioning in the Legal Market Now

A customized combination of four key components enables a firm, company or individual to position as one-of-one rather than one-of-many. If money were no object, how would you position for success? Given…

Wooing Clients: From The Globe and Mail

From surf lessons to virtual chocolate making, law firms get creative to woo clients. By Christine Dobby – Corporate Law Reporter, The Globe and Mail The article, published October 23, 2020 and in which I…

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