Insights

Reckoning and Retooling

Law firm change management means having difficult conversations, and empowering business development professionals.

Legal Markets and Marketing: 10 Trends to Watch and Watch Out For in 2018

10 Trends to Watch and Watch Out For in 2018.

Banishing Ostrich Syndrome

Any relationship worth having deserves to be nurtured, so don’t duck client conversations about service.

The Long Game

Accounting firms in Canada have thus far been unable to break into high-end business law, but patience may yet bear fruit as they continue to build capacity in legal services.

Embrace the Rebels

Law firms risk market erosion by ignoring the audacious in their ranks.

Kick Kicking it Old-School

“Kicking it old-school” means doing things the traditional way.

What ABS Can Also Mean

In the legal industry, ABS is an acronym for “alternative business structure.” It can also mean “About business, stupid.”

Why Innovation Remains Elusive

Law firms must be receptive to change in order to effect it.

Clients Don’t Care

Client care is comprised of genuine concern, smart solutions, excellent work, and sterling service.

Fighting for Law Firm Dollars

Outsourcing some of the old “full service” model allows marketing departments to work within shrinking budgets.

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