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Innovative Strategies for Legal Business and Practice Management

I am chairing two webinars this spring that focus on innovative strategies for legal business and practice management.

Personal Injury

Innovative Strategies for Personal Injury Business and Practice Management

** A recording of this webinar is available on-demand. **

April 24, 2024, 1:00-2:00 p.m. (ET)

Efficiency, cost-effectiveness, and client management are critical skills for a successful personal injury practice. Personal injury firms often need to evolve their business strategies and consider diversifying their market offerings to attract new clients.

Discussion highlights will include:

  • New offerings and diversified portfolios that enable growth in the changing market
  • Development of a business plan and legal market strategy to enable distinctive positioning, boost brand, and build market share
  • Management software and digital platforms that personal injury firms are using to improve client experience and build trust

This webinar is under consideration for CPD credits from the Law Society of BC and the Law Society of Ontario.

Family Law

Innovative Strategies for Family Law Business and Practice Management

** A recording of this webinar is available on-demand. **

May 1, 2024, 1:00-2:00 p.m. (ET)

Aligning people, processes, and technology is key to running a successful family law practice as is agility and selection of AI software to enable better efficiency for lawyers and clients.

Discuss highlights will include:

  • Why and how the evolution of family law practice impacts setting a strategic vision for your firm
  • Managing costs and navigating financial risks to improve profit margins
  • The role of AI in simplifying workflow
  • Key tips to building client relationships and developing trust within the family law space

This webinar is under review for CPD and CLE credits in British Columbia, Ontario, California, Illinois, New York, Pennsylvania, and Texas.

These webinars are produced by The Legal Innovation Forum. Many thanks to Andrew Bowyer for bringing us together for these discussions.


Heather Suttie is acknowledged as one of the world’s leading authorities on legal market strategy and management of legal services firms.

For 27 years, she has advised leaders of premier law firms and legal service providers worldwide — Global to Solo | BigLaw to NewLaw — on innovative strategies pertaining to business, markets, management, and clients.

The result is accelerated performance achieved through a distinctive one of one legal market position and sustained competitive advantage leading to greater market share, revenue, and profits.

The effect is accomplishment of the prime objective — To Win.

Reach her at +1.416.964.9607 or heathersuttie.ca.

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