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Innovation in Personal Injury Law Firms: Webinar

** A recording of this webinar is available on-demand. **

Innovation around people, processes, technology and finance is impacting the Canadian legal sector and extending into the personal injury space. 

Forward-thinking firms are leveraging people and processes while technology is enabling efficiency and impact. And all firms are focused on better cash flow management to gain competitive advantage.

Webinar Presentation

Join us Tuesday, April 12, 2022, 1:00-2:00 p.m. (ET) for Session 2 of Innovation and Personal Injury Law Firms.

We’ll look at how leading law firms in the personal injury space are innovating through people, processes and technology as well as finance.

Highlights will include:

  • People and processes: How are personal injury firms leveraging talent and optimizing processes to get an edge?
  • Technology: How automation of processes can increase efficiency, reduce internal costs and deliver value for clients.
  • Financial strategy: How and where are law firms focusing their attention on the bottom line to deliver results?

I’m looking forward to chairing this discussion and learning from panelists, Charles Gluckstein, Partner, Gluckstein Lawyers; Jasmine Daya, Managing Principal, Daya & Co; and Amanda Bafaro, Chief Risk Officer and General Counsel, BridgePoint Financial.

Learn more and sign up.

This webinar is part of a two-part series produced by Canadian Legal Innovation Forum pertaining to how personal injury law firms are evolving in a complex operating environment.

Many thanks to Andrew Bowyer for bringing us together for this discussion.

Heather Suttie is an internationally recognized legal market strategy and management consultant to leaders of premier law firms and legal service providers worldwide.

For 25 years, she has accelerated performance within law firms and legal service businesses — Global to Solo | BigLaw to NewLaw — by providing consultative direction on legal business strategy, market strategy, management strategy, and client strategy. The result is a distinctive one-of-one legal market position and sustained competitive advantage culminating in greater market share, revenue and profits.

Reach her at +1.416.964.9607 or

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