Articles

Smart Strategy: Rethink, Restructure and Retool

If you didn’t rethink, restructure and retool during the past few years, brace yourself. You’re in for a bumpy ride.

New Day, New Way

My 2022 year-ender is a collection of legal market strategy think pieces, commentaries, interviews and webinars emphasizing New Day, New Way.

The Value Conversation

Legal services clients will define value during a conversation, but what they value is often not what you think it is.

Suttie. Legal Market Strategy and Management Consulting

I have repositioned my practice to Legal Market Strategy and Management Consulting, and rebranded as Suttie. — bold with a period because I know who I am.

The Queen’s Fish

Much will be written about Her Majesty Queen Elizabeth II over the coming days. There will be stories about her life, reign, and death. A fish story might be a bit different.

Legal Talent Rebalancing – Part 1 – Valuing Time

In Legal Talent Rebalancing – Part 1 – Valuing Time, I discuss time versus compensation, cost to re-staff, and why throwing money at a problem never works long term.

Legal Talent Rebalancing – Part 2 – Valuing People

In Legal Talent Rebalancing – Part 2 – Valuing People, I examine burnout, outsourcing, succession planning, and how rebalancing work production between internal and external experts is a future-proof market strategy.

When Sales Becomes Value

The transition from enabling sales to providing value requires that you stop being a hunter, and instead, think and act like a farmer.

Welcome Your Ambassadors

Your people are your ambassadors. Every last one of them can and will directly influence if and how clients interact with your law firm or legal services entity.

Glance Back, Focus Forward

My 2021 year-ender casts a quick glance back, but much more importantly focuses forward to a vibrant future.

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