Management Strategy

Glance Back, Focus Forward

My 2021 year-ender casts a quick glance back, but much more importantly focuses forward to a vibrant future.

The Hybrid Legal Services Team

Collaboration leads to efficiency and a pooling of talent that results in greater commercial value.

Managing the Client Connection Challenge

Good client management works hand-in-glove with cultivating a vibrant practice – and requires diligent execution on savvy business development techniques.

Legal Tech to the Rescue: CBA National Magazine

The legal industry has shown it can adapt to disruption. But it has further to go in partnering with alternative service providers.

Wooing Clients: From The Globe and Mail

From surf lessons to virtual chocolate making, law firms get creative to woo clients.

Message of Support

Offering a helping hand.

When Silence is Deafening

The appalling continuation of client neglect.

Embrace the Rebels

Law firms risk market erosion by ignoring the audacious in their ranks.

Change by Degrees

Lawyers are advised to make changes to their practices steadily and consistently, and avoid overanalyzing.

A Game of Inches

As in football, change in legal services can depend on incremental gains … until a punter shows up.

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