If you have nothing better to do over the Holidays – and I sincerely hope you do – these five articles may provide a little light reading and some food for thought. They are, in order, the four most-read columns written by me in 2019 along with my downloaded-by-a-landslide article, 10 Trends to Watch and Watch Out For in 2019. How to Get Out of Your Own...

Continue reading »

I’ve been gritting my teeth in frustration since reading Clio’s 2019 Legal Trends Report. Along with examining factors of law firm growth, KPIs and other metrics, the survey reveals that U.S. law firms continue to neglect clients through non-responsiveness and poor quality communications. To conduct the 2019 study, Clio hired a third-party research firm ...

Continue reading »

A “happy camper” was an accurate description of me this past weekend. I was a guest at this year’s first-ever Legal Innovation Summit, which was part of the Fireside 2019 conference. The experience was extraordinary. Fireside Fireside is an annual invitation only, off the grid, all-inclusive retreat for 450 of the world’s most inspiring innovator...

Continue reading »

Last year turned out to be relatively good for many firms, at least financially. While it’s nice to have jingle in your jeans, a healthy financial year can result in a dangerous sense of indifference. Best to snap out of it. In 2019, financial markets are anticipated to be volatile and due for a correction if not a downturn. There’s also Brexit, which is...

Continue reading »

“Just when you thought it was safe to go back in the water …” Thirty years ago, that was the tagline for Jaws 2, the 1978 second instalment to the iconic shark movie, Jaws, that three years earlier kept many movie goers from daring to dip a toe in the water never mind venture out for a swim. The odds of being killed by a shark are 1 in 3,748,067. Furth...

Continue reading »