To all my friends, colleagues, clients, acquaintances, readers – no matter how we know each other and even if we have yet to meet – I hope that you, your family and loved ones are finding support to cope with this global health crisis, and will emerge from it safely and in good health. To provide further support, on April 7, 2020 at 10:00 a.m. EST, I wil...

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Helping others is the greatest act of legal marketing you will ever do.

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If you have nothing better to do over the Holidays – and I sincerely hope you do – these five articles may provide a little light reading and some food for thought. They are, in order, the four most-read columns written by me in 2019 along with my downloaded-by-a-landslide article, 10 Trends to Watch and Watch Out For in 2019. How to Get Out of Your Own...

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I’ve been gritting my teeth in frustration since reading Clio’s 2019 Legal Trends Report. Along with examining factors of law firm growth, KPIs and other metrics, the survey reveals that U.S. law firms continue to neglect clients through non-responsiveness and poor quality communications. To conduct the 2019 study, Clio hired a third-party research firm ...

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A “happy camper” was an accurate description of me this past weekend. I was a guest at this year’s first-ever Legal Innovation Summit, which was part of the Fireside 2019 conference. The experience was extraordinary. Fireside Fireside is an annual invitation only, off the grid, all-inclusive retreat for 450 of the world’s most inspiring innovator...

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