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  • Change by Degrees
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    Change by Degrees

    Lawyers are advised to make changes to their practices steadily and consistently, and avoid overanalyzing By Heather Suttie, Lexpert, November 2016; reprinted in The Law Office Management Association (TLOMA) newsletter, December 2016 By now, most of us in the legal field have come to realize that developing new ways of delivering legal services is really ...

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  • A Game of Inches
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    A Game of Inches

    As in football, change in legal services can depend on incremental gains … until a punter shows up By Heather Suttie, Lexpert, September 2016; reprinted in The Law Office Management Association (TLOMA) newsletter, October 2016 A February 2016 Deloitte report, Developing legal talent: Stepping into the future law firm, suggests that, by 2025, UK law firms...

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  • The Evolutionary Long Game
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    The Evolutionary Long Game

    How legal innovation may yet beget industry transformation By Heather Suttie, Lexpert, June 2016; reprinted in The Law Office Management Association (TLOMA) newsletter, September 2016 The blurring of lines between Big Law and New Law is getting blurrier, and it’s about time — even though the blur is still years away from being a blend. Lately, there has...

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  • Less Than Attractive
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    Less Than Attractive

    The upshot of a hollowing out of people and profits in legal services By Heather Suttie, Lexpert, April 2016 A hollowing out of talent is creating a quiet crisis in the legal market. Altering attitudes and stalling career paths of early and mid-career lawyers are causing a shift that’s affecting how traditional law firms operate and market themselves. Mu...

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  • Sales Glue
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    Sales Glue

    Market erosion and survival of the innovative means adopting a sales culture By Heather Suttie, Lexpert, February 2016; reprinted in The Law Office Management Association (TLOMA) newsletter, June 2016 Last fall, I attended a seminar on legal services procurement that dealt with the topic of sales. Of the 49 attendees, there were four partners, three pric...

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