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  • Big Four’s Next Big Bite
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    Big Four’s Next Big Bite

    Blood is in the water as professional services firms eat into global legal markets. What can law firms do about it?  by Heather Suttie, Canadian Lawyer, July 2019; reprinted in The Dialogue on Remaking Law Firms; The Law Office Management Association (TLOMA) newsletter, September 2019; and, in Mandarin Chinese on Legal Miner, October 2019 While traditi...

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  • Legal Gets a Mulligan
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    Legal Gets a Mulligan

     A chance to do-over a now expected legal service approach  by Heather Suttie, Canadian Lawyer, May 2019; reprinted in The Dialogue on Remaking Law Firms and The Law Office Management Association (TLOMA) newsletter, July 2019 Travel time between Atlanta and Augusta is only a couple of hours, but during the second week of April 2019 when the Legal Mark...

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  • The Value of Legal Market Positioning
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    The Value of Legal Market Positioning

    Definitive legal market positioning leads to an authoritative brand. by Heather Suttie, Canadian Lawyer, March 2019; reprinted in The Dialogue on Remaking Law Firms and The Law Office Management Association (TLOMA) newsletter, May 2019 Being everything to everyone means you’re nothing to no one. This is why your legal market position is critical to sur...

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  • No ‘Alternatives’ Anymore
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    No ‘Alternatives’ Anymore

    Global legal services demand continuous transformation and collaboration, not divisiveness By Heather Suttie, Lexpert, January/February 2019; reprinted in The Dialogue on Remaking Law Firms and The Law Office Management Association (TLOMA) newsletter, March 2019 There are no “alternative” legal service providers anymore. This is because lawyers and ot...

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  • Lawyers, Lemons and Lemmings
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    Lawyers, Lemons and Lemmings

    Differentiation creates value proposition in legal markets  By Heather Suttie, Lexpert, September/October 2018; reprinted in The Dialogue on Remaking Law Firms and The Law Office Management Association (TLOMA) newsletter, November 2018 Lawyers, lemons and lemmings may seem very disparate, but they have more in common than you might think. When leading a...

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