Legal Marketing & Business Development Consulting

Proven results helping lawyers increase brand recognition, market share, revenues and profits.

Connecting Dots

Connecting dots within the rapidly evolving legal industry requires insight to see patterns early and solve puzzles with speed.

I offer an independent mind and customized solutions to audacious lawyers who want change.

Specializing solely in legal marketing and business development, I have helped lawyers win more than $720 million in new business since 2001. I work with a wide range of law firms and legal service providers — Global to Solo — BigLaw to NewLaw — helping them connect the dots to:

• Acquire more clients by identifying new business opportunities.

• Deepen relationships with current clients by expanding business and cross-selling connections.

Increase profitability by shortening the sales cycle and boosting win-rates.

Gain greater market share, build firm, service and individual profiles, and leverage client relationships.

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Blog

Articles

  • Reckoning and Retooling

    Reckoning and Retooling

    Law firm change management means having difficult conversations, and empowering business development professionals  By Heather Suttie, Lexpert, March/April 2018 A senior partner who has practiced law for 45 years recently observed to me, “The traditional firm pressures are huge. A few big failures and we will see radical transformation.” Nobody talks about law firm failures […]

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  • Banishing Ostrich Syndrome

    Banishing Ostrich Syndrome

    Any relationship worth having deserves to be nurtured, so don’t duck client conversations about service By Heather Suttie, Lexpert, November 2017; reprinted in The Law Office Management Association (TLOMA) newsletter, December 2017 Corporate counsel are frustrated and some are angry. They expect their outside law firms to behave like business allies and are disappointed when […]

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  • Embrace the Rebels

    Embrace the Rebels

    Law firms risk market erosion by ignoring the audacious in their ranks  By Heather Suttie, Lexpert, September 2017; reprinted in The Law Office Management Association (TLOMA) newsletter, November 2017 A philosophy exam (likely mythical) is said to have posed a one-word question: “Why?” While one answer might be “Because,” any rebel worth their salt will respond […]

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