Legal Marketing & Business Development Consulting

Proven results helping lawyers increase brand recognition, market share, revenues and profits.

Connecting Dots

Connecting dots within the rapidly evolving legal industry requires insight to see patterns early and solve puzzles with speed.

I offer an independent mind and customized solutions to audacious clients who want change.

Specializing solely in legal marketing and business development, I have helped lawyers win more than $720 million in new business since 2001. I work with a wide range of law firms and legal service providers — BigLaw to NewLaw — Global, National, Mid-size and Boutique — helping them connect the dots to:

• Acquire more clients by identifying new business opportunities.

• Deepen relationships with current clients by expanding business and cross-selling connections.

Increase profitability by shortening the sales cycle and boosting win-rates.

Gain greater market share, build firm, service and individual profiles, and leverage client relationships.

Learn More

Blog

  • Clients Don’t Care

    “Nobody cares how much you know until they know how much you care.” So said U.S. President Theodore Roosevelt. Client care is comprised of genuine concern, smart solutions, excellent work, and sterling service. Each ...
  • Flat Squirrels

    Posted in: Strategy 1 Comment
    Spotted on social media: “Be decisive. Right or wrong, make a decision. The road of life is paved with flat squirrels that couldn’t make a decision.” The same can be said for law firms that remain indecisive about t...

Articles

  • Why Innovation Remains Elusive

    Why Innovation Remains Elusive

    Law firms must become receptive to change in order to effect it By Heather Suttie, Lexpert, June 2017 Innovation has become a buzzword that has lost its meaning. At its core, innovation is a desire to be new and different. That desire leads to breakthrough thinking and pioneering action. Risk is involved, which means failure is […]

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  • Fighting for Law Firm Dollars

    Fighting for Law Firm Dollars

    Outsourcing some of the old “full service” model allows marketing departments to work within shrinking budgets By Heather Suttie, Lexpert, March 2017; reprinted in The Law Office Management Association (TLOMA) newsletter, April 2017 Continuing pressure for value and intense focus on profit is resulting in tightened controls and reduction of law firm spending. Some firms continue […]

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  • Change by Degrees

    Change by Degrees

    Lawyers are advised to make changes to their practices steadily and consistently, and avoid overanalyzing By Heather Suttie, Lexpert, November 2016; reprinted in The Law Office Management Association (TLOMA) newsletter, December 2016 By now, most of us in the legal field have come to realize that developing new ways of delivering legal services is really […]

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